The certification test “SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2” verifies fundamental knowledge and proven skills in the area of SAP Customer Relationship Management. It verifies that the candidate has a good overall understanding within this consultant profile, and can implement this knowledge practically in projects under the guidance of an experienced consultant. This certificate is the ideal -although not mandatory- a prerequisite for the qualification to SAP Customer Relationship Management . It is recommended as an entry-level qualification to allow consultants to get acquainted with CRM projects
Drawing on insights and experiences gained as SAP Certified Professional, I would like to share with you here a brief guide I put together which I hope will help you find all the relevant information you need to prepare for an exam successfully.
Before you take your SAP CRM certification exam, work through the following steps that will get you prepared and more likely to pass:
Master the complete details of the C_TCRM20_72 exam
Try to Learn and explore everything about the SAP Customer Relationship Management Certification Exam Details that one should be aware of for C_TCRM20_72:
SAP CRM Syllabus Topics and Weight
To get an idea about which syllabus topics are relevant to your certification, you should analyze the syllabus. You can find an overview of the related topics on the certification. These indicate which subjects are weighted more heavily on the exam questions and thus show which is more important and worthwhile studying.
Topics - % of Exam Topics
1. SAP CRM Master Data (> 12%)
2. SAP CRM Basic Functions (> 12%)
3. SAP CRM Interaction Channels (> 12%)
4. SAP CRM Technology & Integration (> 12%)
5. SAP CRM Business Scenarios (> 12%)
6. CRM User Interface (> 12%)
7. SAP CRM Transactional Processing (8% - 12%)
8. CRM Middleware (8% - 12%)
Practice with Sample Questions
Under the Certification Specifics in each exam, SAP Education gives a list of sample questions that can help you study. These questions appeared on past tests and gave a good indication of the subjects and varieties of questions you can find on the current exam. In addition to this, erpprep.com site provides best sets of sample questions with answers and explanations for various SAP certifications. At Erpprep.com you can find out both free and premium preparation material.
Essential things need to consider for preparing SAP CRM exam
The day before you go for examination:
Things to remember at the time of exam:
After completing the SAP CRM Exam:
For more details on Certification:
Please read below blogs for more information on certification.
Hopefully, I believe that I have covered most important points and will be useful for SAP Certification aspirants. these easy steps for SAP C_TCRM20_72 examination preparation can help you in getting ready for CRM exams. Go crack your Exam!